Real Mayab Hotel & Bungalows
A tranquil nature retreat near Chichén Itzá
Frequently asked questions
Essential answers about stays at Real Mayab Hotel & Bungalows.
Does the hotel have a pool?
Yes. The hotel has an outdoor pool with umbrellas. It is seasonally closed from October 1 to December 31.
Is breakfast included?
A free continental breakfast is available daily from 7:30 AM to 10:30 AM.
Is parking free?
Yes. Self parking is free, but a space must be requested from the hotel in advance.
What time are check-in and check-out?
Check-in is from 3:00 PM to 9:00 PM, and check-out is before noon. Late arrival is subject to availability.
Are pets allowed?
No. Pets and service animals are not allowed at the property.
Is WiFi available?
Free WiFi is available in selected public areas of the hotel.
Is the hotel suitable for children?
Yes. Children are welcome, babysitting is available for an additional charge, and up to two children aged 12 or younger may stay free when using existing beds.
How close is the hotel to Chichén Itzá?
Real Mayab is conveniently located in Kaua, making it a peaceful base for visiting Chichén Itzá, Cenote Ik Kil, Valladolid, and other Yucatán highlights.