Real Mayab Hotel & Bungalows

Arrival and departure

Check-in is from 3:00 PM to 9:00 PM. Late check-in is subject to availability, and the minimum check-in age is 18. Check-out is before noon. The front desk operates during limited hours.

Families

Children are welcome. Up to two children aged 12 or younger may stay free when using existing beds in a parent or guardian's room, although complimentary breakfast may not apply. Cribs and rollaway beds are not available. Babysitting is available for an additional charge.

Important information

Guests must contact the hotel in advance to reserve on-site parking. Government-issued photo identification and a credit card, debit card, or cash deposit may be required for incidental charges. Special requests are subject to availability and may incur additional charges. The property is smoke-free, accepts credit cards, uses cashless transactions, has no elevator, and does not allow pets or service animals. The bar, lounge, and swimming pool are seasonally closed from October 1 to December 31.